This general privacy policy is applicable to anyone who visits our website (theboffinlab.com) or communicates with us directly.
How do we collect information?
We collect information from you when you visit our website, when you fill out the contact form on our website, when you call us, via emails with us and via any other online and/or in person contact between you and any member of the Boffin Lab team.
What information do we collect?
Like most websites, we use cookies to enhance your experience, gather general visitor information and track visits to our website. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser that (if you allow) enables the site’s or service provider’s systems to recognise your browser and capture and remember certain information. You can find more info on how to control cookies on your computer at aboutcookies.org.
You may, however, visit our site anonymously.
When filling out any form on our website you may be asked to enter your: Name, email address, your company name and details, any project brief as needed, and your current website address.
Any information provided to us in electronic form will be stored on our systems or trusted third-party systems while you remain a customer of the Boffin Lab.
What do we use your information for?
To improve customer service and work effectively with you. The information you provide helps us to more effectively respond to your customer service requests and support needs.
Website visitors only
Information that we receive as a result of your visiting our website, which would only be collected in aggregate so your details would remain anonymous, may be used improve our website offering.
How do we protect your information?
We implement a variety of security measures to maintain the safety of any personal information that you share with us.
These security measures include:
Ensuring we only store your information within our own, or trusted third party’s password protected, encrypted directories and databases
Security scanning to actively protect our servers from hackers and other vulnerabilities
A secure server. All supplied sensitive information is transmitted via Secure Socket Layer (SSL) technology
All of those who have access to your personal data are bound by strict contractual confidentiality agreements to ensure your information remains safe at all times.
Do we disclose any information to outside parties?
We don't sell, trade, or otherwise transfer to outside parties your personally identifiable information.
With your permission we'll add you to the third party tools we use to manage projects, review designs, build and host software.
We would only release your information if required to do so to comply with the law, to enforce our site policies, or protect ours or others’ rights, property or safety.
General Data Protection Regulation
We have taken the necessary steps to ensure that we are compliant with the General Data Protection Regulation (GDPR).
Under the GDPR, the lawful bases we rely on for processing this information are:
Your consent. You are able to remove your consent at any time.
We have a contractual obligation
We have a legal obligation
We have a legitimate interest
Your Consent
By using our site, you consent to our privacy policy as it pertains to any online activity with us.
When we begin working on a project with you, signing our initial contract indicates your consent to our using your data as outlined in the terms and conditions of our contract, and in this privacy policy.
Your data protection rights
You have the right to request updates to your information, as well as the ‘right to be forgotten’, in accordance with UK law. Any requests to update or delete data should be sent to enquiries@theboffinlab.com and will be responded to within 30 days.
We reserve the right to retain any data that may be reasonably required by law (e.g. data required to process our accounts for tax purposes).
Our Data Compliance Officer is Simon Hemington.
Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below. Policy changes will apply only to information collected after the date of the change.
This policy was last updated on 24 August 2021.
Contacting Us
If there are any questions regarding this privacy policy, you may contact us at enquiries@theboffinab.com
You can also contact the Information Commissioners Office (ICO) at https://ico.org.uk/